Marketing & Distribution

At Fordras, we believe our customers are our most important assets. Consequently, we strive to provide them with products of the highest quality, with innovative applications and the best customer service.

Our products are marketed and distributed worldwide, directly or through a network of highly reputable distributors for each industry we serve.

Due to the versatility of our products in general, and of Lysozyme in particular, Fordras serves customers in several industries that require different expertise for their individual needs. Fordras rises to the challenge by maintaining on staff experts in each attended market. These skilled professionals interact with our distributors and/or directly with the end users, to address each and every question that they might have.

In cheese making, for example, we offer complete customer service for the Artisinal and Specialty cheese maker, with testing of milk for Clostridia tyrobutyricum at the Vermont Institute of Artisinal Cheese in Burlington and at our laboratory in Lugano, Switzerland. We provide complete and accurate diagnosis with dosage recommendations based on your needs. Our choices of packaging can be tailored to suit your particular requirements.

In the field of wine making, we have recently taken our customer service program a step further. After adding an oenologist to our Q&A team and providing our customers with in-house lab services and consultation on an individual basis, we then engaged two internationally renowned oenologists as part of our consulting team, in order to advise our customers, keep them informed through symposiums and publications plus provide hands on consultation directly at their cellars world wide. What’s more, we recently launched LYSOCLUB, the very first online interactive customer service program for wine makers which received an honorary mention for technological innovations in the wine industry at VINITEC in Bordeaux.

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